FAQ

RETURN POLICY

• If you would like to return for an exchange or refund, please send a request to info@fromseoul.us
• We accept returns of domestic orders within 30 days of the date the order was shipped.
• Items must be returned in new, unused condition.
• Please include the original order packing slip in your return package.
• We reserve the right to refuse returns that show signs of wear or do not meet the return policy requirements or returned without a request.
• Once your return is received and inspected, your refund will be issued.
• Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.

 

SHIPPING & TRACKING

• We typically process and ship orders within 2 business days.
• Kindly note that all orders automatically come with a tracking number.
• Standard shipping will arrive between 3-5 days.